At UpskAill, we are committed to protecting your personal information and your right to privacy.
Note: "UpskAill" is a brand owned and operated by eAirth Training & Consulting LLP, a registered company in India. Any reference to "UpskAill", "we", "our", or "the company" in this policy shall refer to eAirth Training & Consulting LLP.
1. Information We Collect
a. Personal Information
When you purchase a course, we collect:
- Full name
- Email address
- Phone number (if provided)
- Country/location
- Payment method details (processed securely via third-party providers)
b. Account Information
Once a course is purchased, we automatically create an account for you and share login credentials via email.
c. Usage Data
We use tools like Google Analytics and Facebook Pixel to collect information about how visitors interact with our site, including pages viewed, session duration, traffic sources, and device/browser details.
d. Communication Preferences
When you subscribe to newsletters or allow marketing emails, we store your preferences and contact history.
2. How We Use Your Information
We use the information we collect to:
- Process course purchases and provide access
- Set up and manage your user account
- Deliver training sessions and class recordings
- Send important course-related updates
- Send newsletters, promotional emails, and announcements (you can opt out anytime)
- Analyze user behavior to improve our services
3. Payment and Financial Data
We do not store or process payment card information directly. All payments are handled securely by third-party services such as Razorpay and PayPal, or via bank transfers through invoice-based transactions.
4. Data Storage and Security
User data is stored on UpskAill’s own secure servers. In the future, we may migrate to trusted cloud infrastructure such as AWS for enhanced scalability and security. We implement industry-standard security measures to protect your data, including access controls, encryption, and regular audits.
5. Cookies and Tracking
We use cookies to:
- Improve site functionality
- Track visitor behavior using Google Analytics
- Optimize advertising through Facebook Pixel
You can control cookie settings through your browser preferences.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share data only with:
- Payment processors (e.g., Razorpay, PayPal)
- Email platforms (for newsletters)
- Analytics tools (Google, Meta)
- Legal authorities when required by law
7. Your Rights
You have the right to:
- Access and update your information
- Request deletion of your data
- Opt-out of marketing emails at any time
- Request details on how your data is used
To exercise any of these rights, please contact us at support@upskaill.com.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
9. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by updating the 'Last updated' date on this page.
10. Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Data related to inactive accounts or expired training sessions will be anonymized or securely deleted after 24 months, unless legally required to retain it longer.
11. International Data Transfers
If you are accessing our services from outside India, please note that your information may be transferred to, stored, and processed in India or other countries where our servers or third-party service providers are located. We take all necessary steps to ensure that your data is treated securely and in accordance with applicable data protection laws such as the GDPR (for EU users).
12. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
UpskAill – eAirth Training & Consulting LLP
Email: support@upskaill.com
Registered in India
