Inbox Zero with AI | UpskAill

Course Details

• 2-Hour Course:
1x sessions of 2 hr each
• About course:

Learn how to manage your inbox efficiently with AI tools that help draft, prioritize, and automate email workflows. This course teaches practical methods to reduce clutter, improve response quality, and maintain an organized inbox. By applying structured AI-supported techniques, you’ll reclaim valuable hours and improve the speed and tone of your communication.

Part 1: Introduction (~15 mins)

  • The enduring role of email in business communications
  • Common challenges: overload, ineffective drafting, time inefficiencies
  • Positioning AI as a co-pilot in email management
  • Preview of key AI tools

Part 2: Live Demo | AI in Action (~30 mins)

  • Achieving Inbox Zero with AI support
  • Composing professional emails in seconds
  • Enhancing replies: from polite to persuasive
  • Summarizing attachments and auto-drafting responses

Part 3: Guided Practice (~30 mins)

  • Hands-on exercises with participants’ own emails or trainer scenarios
  • Rewriting unclear requests for clarity
  • Drafting persuasive client communications
  • Peer and trainer feedback session

Part 4: Advanced Techniques (~25 mins)

  • Prompt libraries and reusable templates
  • Integrations with Outlook and Gmail
  • Rules, filters, and workflow automations
  • Ensuring POPIA/GDPR-compliant usage

Part 5: Wrap Up (~20 mins)

  • Recap: Inbox Zero → Drafting → Replies → Automation
  • Developing a personal AI Email Workflow plan
  • Resource pack and open Q&A
  • Cut inbox time by hours each week: Automate sorting, replies, and drafting to focus on meaningful work.
  • Draft professional, persuasive, or empathetic emails in seconds: Use AI to tailor tone for every situation.
  • Stay organized with Inbox Zero strategies: Build automations that keep your inbox under control.
Who should attend ?
  • Professionals and managers looking to reduce email overwhelm and maintain daily clarity.
  • Entrepreneurs and freelancers handling high message volumes and client communication.
  • Teams and executives seeking structured workflows for email productivity and follow-ups.
Post training resource
    • 20+ AI email prompts cheat sheet
    • Inbox Zero workflow template
    • Workshop Recording (perpetual access)
    • Training Slide decks (PDF)
    • Certification of Completion
    • LinkedIn Badge
Participant Requirement
    • Must join from laptop, desktop or tablet.
    • Zoom app and Chrome / Safari / Edge should be installed.
    • We’ll demo with tools like ChatGPT, Gemini, Copilot and more. Free/trial accounts work fine (with some limits); Pro versions add extras but aren’t required.

    Workflow First

    • Built around frameworks you can apply immediately.

    Hands-On Practice

    • Live exercises so you leave with usable skills.

    AI in Practice

    • Practical applications using tools such as ChatGPT, Gemini, Copilot, and more.

    Resources That Last

    • Prompts, templates, and recordings to keep applying what you learn.

Clare is an accomplished marketing and operations expert with over 20 years of experience spanning digital strategy, brand building, and client engagement. She has worked across industries including digital media, technology and alternative Energy— delivering impactful marketing campaigns and managing large-scale client relationships.

 

Currently co-leading an instructor-led AI training and consulting business with her husband, Walter, Clare is at the forefront of merging AI with strategic marketing. She’s also, reinforcing her commitment to innovation and continuous growth studying cutting edge AI Technologies.

 

Clare’s expertise includes AI-driven marketing, CRM systems, digital content strategy, automation, and internal team training. She has trained and consulted teams on leveraging generative AI tools like ChatGPT, Gemini, Claude, Copilot, and Canva’s latest AI suite — helping businesses use these tools to streamline communication, enhance brand voice, and drive engagement.

 

Her dynamic experience includes successful implementations in branding, SEO, website optimization, digital campaigns, and leadership across various operations. Clare’s approach blends creativity with data, resulting in persuasive, results-driven strategies that elevate business outcomes.

 

Outside of her AI and marketing pursuits, Clare enjoys movies, music festivals, and family time. She thrives in fast-paced, innovative environments and brings a collaborative spirit to every project she takes on.

Walter is a seasoned technology expert with over 30 years of experience across the Audio Visual, IT, and Videoconferencing industries. His career spans technical sales, system design, project management, and hands-on training — making him a trusted advisor and forward-thinking innovator.

 

Over the years, Walter has delivered extensive training, from supplier education and product launches to advanced tech solutions. Today, he co-leads an online, instructor-led AI training and consulting company with his wife, Clare, combining their expertise to upskill individuals and businesses across the globe. Together, they’ve facilitated live training on a wide range of powerful AI tools and platforms, including:

  • ChatGPT, Google Gemini, Microsoft Copilot
  • NotebookLM, ElevenLabs, Heygen, Synthesia, Gamma.app
  • Canva (latest AI version), SEO, Digital Marketing, Google Analytics GA4
  • Social Selling, AI-driven Automation, AI-Productivity, Ethics and more

 

Walter’s tech fluency extends across IT Managed Services, network infrastructure, and generative AI integrations. He’s proficient in Microsoft Server, Azure, Office 365, Salesforce, Zoho Suite, Make.com, and numerous no-code/low-code platforms.

 

When he’s not training or developing cutting-edge AI courses, Walter can be found mountain biking, playing pool, or exploring the latest in AI, IoT, and automation.

At UpskAill, we want to make sure your learning never gets disrupted. Each course is assigned a Lead Trainer, who normally delivers all the sessions, and a Backup Trainer, who is equally qualified and fully prepared to step in if the Lead Trainer is unavailable due to an emergency (such as a personal matter, power outage, or connectivity issue). In the rare case that both trainers are unavailable on the same day, the session will be rescheduled to a new date. This system ensures that your training continues smoothly and you always receive the full value of your course.

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UpskAill is a hub for practical AI courses, designed for busy professionals and students who want actionable skills, frameworks, and workflows they can apply immediately to stay ahead in a changing world.